Privacy Policy

1. Introduction

Food Hygiene Compliance Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard data when providing food‑safety auditing, consultancy, and compliance services across the United Kingdom.

We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Client and Business Information

• Contact      name, business name, role or position
• Business      addresses, telephone numbers, and email addresses
• Site      details relevant to audits or inspections

Service Information

• Audit      notes, reports, compliance records, photographs, and related evidence
• Documentation      collected during audits (policies, HACCP records, training files)

Financial and Administrative Information

• Invoices,      payments, and related accounting data

Website and Digital Contact Data (if applicable)

• Enquiry      form details
• IP      addresses or basic web analytics (non‑identifiable)

3. How We Use Your Information

We process personal data to:

• Deliver      auditing, HACCP, and compliance services
• Communicate      about appointments, findings, and follow‑up actions
• Provide      quotations, invoices, and reports
• Maintain      administrative, legal, and accounting records
• Comply      with our professional and regulatory obligations

We do not sell or share data with third parties for marketing purposes.

4. Legal Basis for Processing

• Contractual      necessity – to perform services you request
• Legal      obligation – to meet statutory requirements
• Legitimate      interest – to operate efficiently and maintain professional      records
• Consent –      for optional marketing communications

5. Data Storage and Security

All records are stored securely:

• Password‑protected      cloud systems with limited access
• Encrypted      local drives for field audits
• Physical      files locked in secure storage
• Access      granted only to authorised personnel

6. Data Retention

We keep client and audit data only as long as necessary for legal or operational reasons — typically six years from the date of service unless required longer for compliance or insurance purposes.

7. Sharing of Information

We may share personal data only with:

• Trained      auditors or subcontractors working under strict confidentiality
• Accountants,      insurers, or legal advisers (where necessary)
• Regulatory      authorities if legally obliged (e.g., enforcement agencies)

We never transfer data outside the UK without appropriate safeguards.

8. Your Rights under UK GDPR

You have rights to:

1. Access the      personal data we hold about you
2. Rectify inaccurate      or incomplete information
3. Erase data      where no longer necessary
4. Restrict or object to      certain processing
5. Request      portability of your data to another provider

To exercise any right, contact us at .

9. Cookies and Website Analytics (if applicable)

Our website may use cookies for essential functionality and anonymised analytics.
You can disable cookies through your browser settings without affecting access to our services.

10. Marketing and Communications

We may occasionally send service updates or newsletters to existing clients under legitimate interest.
You can opt out any time by emailing Unsubscribe in the subject line.

11. Third‑Party Links

Our website may include links to external sites.
We are not responsible for third‑party privacy practices or content.
Please review their policies directly.

12. Updates to This Policy

This policy is reviewed annually or when legislation changes.
Last review: 5 March 2025 / Next review due: March 2026

13. Contact Us

For any queries or to exercise your data rights, contact:
Data Protection Officer
Food Hygiene Compliance Ltd
Email: 

If you’re dissatisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.